News from the Hotel Juffing & Spa

Due to current events

Current information and measurements during the pandemic.

Dear Guests!

In Tyrol the catering and accommodation businesses, as well as leisure businesses and trade have been allowed to be open since 12.12.21.

Since 16 December 2021 we are back for you at the Juffing!

We will be happy to collect all Corona information that we have so that you can orientate yourself better. Your safety, comfort and health are our top priority, even if it means that we have to get used to some new routines in the way we communicate and interact with each other. On this page, we have detailed our flexible cancellation policy and, to the best of our knowledge, the adjustments you need to observe before and during your stay with us:

As of 21 February, 3G is sufficient on entry


At the moment, 3G-tested persons (PCR test must not be older than 72 hours, antigen test must not be older than 24 hours) are allowed to enter Austria, and not only vaccinated or recovered persons.

All restrictions for hotels have been lifted since 5 March!

 

  • the 3G rule has been nullified: you do no longer need a proof of low epidemiological risk, no registration mandate
  • no mask mandate, but a recommendation for closed rooms. FFP2 masks are only mandatory on public transport, super markets and health facilities (doctors, hospitals)
  • bars are allowed to open again

For your information: Austria has ceased to be classified as a high-risk area by Germany. Those returning to Germany must have a vaccination certificate, recovery certificate or test certificate (PCR test not older than 72 hours, antigen test not older than 24 hours).

Favourable conditions for down payments

  • For all bookings we charge 20% of the total arrangement price (the down payment is due 30 days before arrival. Exception: for Christmas and New Year’s Eve bookings, 30 August is the effective date for a binding booking).

Safety in case if someone falls ill with COVID

What happens if you cannot consume your well-deserved holidays because you are ill yourself, have been tested positive for COVID or have to go into quarantine because of an ill relative living in the same household?
For these cases we recommend the hotel cancellation insurance of the Europäische Reiseversicherung. The special insurance cover for Corona despite the pandemic and without surcharge can be found here in detail.

Here you can simply and fast take out insurance online:

European Travel Insurance
Information sheet Hotel Cancellation Plus
Information sheet Hotel Cancellation Premium

Flexible cancellation policy

Cancellation 48 hours before arrival free of charge

We grant a free cancellation up to 48 hours before arrival in case of:

  • Border closures
  • Official closure of the hotel
  • Legal quarantine obligation after a stay in Tyrol for 2G (vaccinated and recovered persons)

In this case, deposits already made will be converted into a value voucher or transferred back. So you have a money-back guarantee.

Cancellation 14 days before arrival free of charge

Every booking with a holiday period until 24.04.2022 can be cancelled free of charge without giving reasons up to 14 days before arrival. Deposits already paid will be converted into a value voucher or refunded.

Cancellation 30 days before arrival free of charge

For bookings with a holiday period after 06.05.2022, the cancellation policies in effect prior to Corona apply:

  • up to 30 days before departure free of charge
  • up to 14 days before departure 50% of the total arrangement price
  • within 13 days before departure 70 % of the total arrangement price
  • Cancellation on the day of departure/early departure 80 % of the total arrangement price

In case of a COVID-19 case we are a partner of the Europäische Reiseversicherung which will cover all risk events in connection with the pandemic. You have insurance for:

  • illness of the guest with Covid-19
  • illness of a close relative or a person living in the same household and the presence of the guest is urgently needed at home
  • fever and suspected Corona, even if the test result is negative later
  • positive test result without symptoms
  • a close relative in the shared household is ill and the guest must be quarantined.

What happens if I get ill during my holidays?

Here you can find current information around COVID-19 for your holidays at the juffing:

Simply fill in the following field and get an overview of all important, relevant entry information.

All information on the travel warnings of our neighbouring countries can be found here:

Departure to Germany

Austria has not been classified as a high-risk area by Germany anymore since 3 March. Those returning to Germany must have a vaccination certificate, recovery certificate or test certificate (PCR test not older than 72 hours, antigen test not older than 24 hours).

Free test possibilities for unvaccinated persons are available right in the village, e.g. during your way home right in the screening drive-in in Kufstein (appointments for you are made at the reception) or right at the motorway exit Kiefersfelden.

Covid Tests in Kufstein
General compulsory testing

According to the general testing obligation of the federal government, travellers from risk areas - which currently includes Tyrol - must be able to present a negative Corona test upon request of the competent authority. The test must have been taken no more than 48 hours before or after entry. Which types of test are accepted is specified by the requirements of the Robert Koch Institute.

Entry regulations according to federal state

Every federal state has issued its own entry ordinance regulating the quarantine obligation and its exceptions, although these are largely harmonised. You can get a quick overview in the Entry Quarantine Mirror.

Five things that you should know before your holidays in Austria

From the current entry regulations to the Covid measurements: A glance at the five most important things that you should know before your holidays in Austria.

1450 - the health hotline

Anyone who fears they may have contracted Corona calls the number "1450" in Austria. The official hotline has all the information on what to do now and helps our guests as well as the local population.

Please make sure you dial the area cod +43 if you do not have an Austria SIM card, i.e. +43 1450.

Current corona rates

The current Covid rates from Austria can be found in the AGES dashboard COVID-19. Current COVID rates from Tyrol can be found on the dashboard of the Tyrolean federal government.

Safety concept of the juffing hotel & spa

Minimum distance and mouth-nose-protection
  • From 1 July 2021, no fixed distances of one metre have to be kept from others.
  • FFP2 masks are not mandatory anymore, neither for guests nor for employees (as of 5 March), the government recommends to wear masks in closed rooms
  • If a guest asks for it, our employees in the SPA area (massages, beauty) will still wear a FFP2 mask during treatments.
Welcome
  • Since 5 March, a 3G certificate and registration are not mandatory anymore.
  • We will continue welcoming you without physical contact but with a winning smile. We do without handshakes and hugs.
  • In order to reduce the contact times at the check-in at the reception, you have the possibility to give us all necessary reporting data already before your arrival (the pre-check in form will be sent to you with the booking confirmation).
Buffet & Restaurant
  • Our guests can help themselves to openly presented food and drinks after cleaning the hands at the disinfectant dispenser provided near the buffet.
  • In all places where you encounter a “direct opposite” at a counter there will be a protective wall for still more safety.
  • Front cooking dishes are served and not picked up from the guests themselves.
  • Those who do not want to use the physical wine menu can browse it via a QR code. We recommend installing the necessary app already at the beginning of your stay.
Disinfection
  • As usual, cleanliness and hygiene are our top priority in our house.
  • Disinfectant dispensers are provided in all public areas, at the elevators as well as in all entrance areas.
  • Door knobs in the rooms and in all public areas, elevator buttons as well as the loungers in the spa area are disinfected several times per day.
  • All our rooms are thoroughly aired several times a day. Our modern ventilation system guarantees that all public closed rooms are provided with 100 percent fresh air.
  • Enough soap for the necessary washing of the hands as well as disposable gloves in the sanitary areas are provided.
  • Magazines, brochures etc. in the public areas are also provided digitally.
  • Drinks from the mini bar and hair dryers, biros etc. are disinfected after every change of guests.
  • We have already changed to disinfectant cleaning agents and detergents before corona.
  • Those who do not want to pick up the wine menu at the moment can access our wine menu via a QR code. We recommend you to download the necessary app to your smartphone already at the beginning of your stay.
Wellness, Fitness & Beauty

A visit to our spa area is simply a must during a stay in our house. Nothing stands in the way of this pleasure.

 

The legally prescribed Covid commissioner is Frau Mag. Sonja Juffinger-Konzett – she will be always here for you if you have any questions! You will always find all the latest information on our Facebook page and on Instagram.

We are looking forward to seeing you and to enabling you unforgettable holidays soon!

You can reach us at any time on +43 5376 5585 or by email at info@juffing.at! Stay healthy.