Useful Information

A summary of everything you need to know.

All information relevant to your stay at Hotel Juffing.

To the current situation

Dear guests!

The hotel industry in Austria presumably opens after Easter.
We assume an opening in the second half of April.
An exact date for the end of the hotel lockdown will be announced by the government depending on the development of the pandemic. Also, information on the exact regulations regarding testings when entering the hotel, green passports or distance regulations are not published at this time.
We will open as soon as this will be allowed. We remain optimistic and look forward to seeing our guests again.

Best wishes from the Juffing and a Happy Easter!


  • for all bookings until 6/30/2021 no deposits are due.
  • for all bookings from 7/1/2021, 20% of the price of stay will be charged (deposit is due 30 days prior to arrival. Exception: for Christmas and New Year's Eve bookings, 8/30 is the cut-off date for a binding booking).


  1. Cancellation 48 hours before arrival are free of charge.

We grant a free cancellation policy up to 48 hours before arrival in case of:

  • border closures
  • official closure of the hotel
  • legal quarantine obligation after a stay in Tyrol
  • travel warning for Tyrol

In this case, all deposits already made will be transferred into a value voucher or transferred back.

2. Cancellation 14 days before arrival are free of charge.

Every booking until 30.09.2021 can be cancelled free of charge without giving reasons up to 14 days before arrival. Deposits already made will be converted into a value voucher or refunded.

3. Cancellation 30 days before arrival are free of charge.

For bookings made after 1.10.2021, the cancellation policies prior to Corona apply, which are the following:

  • up to 30 days before arrival free of charge
  • up to 14 days before arrival 50% of the total arrangement price
  • within 13 days before departure 70 % of the total arrangement price
  • cancellation on the day of departure/early departure 80 % of the total arrangement price

In case of Covid 19 disease we are partner of European Travel Insurance, which covers all risk events related to the pandemic. You are insured in case of:

  • illness of the guest with Covid-19
  • illness of a close relative or a person living in the same household with
  • Covid-19 and the presence of the guest is urgently needed at home
  • fever and suspected corona, even if the test result is later negative
  • positive test result without symptoms
  • a close relative in the shared household is ill and the guest must be quarantined.

You would surely like to know what will be different with the re-start for you as a guest, all details can be found in our hygiene concept. In the hotel our COVID-19 hygiene experts Daniela Brugger and Markus Gandler will be there for you to answer your questions concerning Corona!

We as a business participate in the initiative “Safe hospitality”. This way we send a clear signal to commit to standards in the fight against the Covid-19 virus in order to be able to offer our guests a safe and carefree holiday experience at Hotel Juffing. By participating in the “Safe hospitality” initiative we enable our employees regular and voluntary weekly tests for the Covid-19 virus.

On our Facebook page and on Instagram you can always find the latest information.

Relaxation and enjoyment for guests 16 and older:

The Juffing is a place of rest and well-being with a focus on wellness and relaxation. As a hotel for adults, we do not have facilities or equipment for children in our restaurant or swimming areas. Our investments and efforts are geared towards providing the highest level of relaxation as possible for adults seeking a holiday full of rest and recreation. We offer guests more than just a short break from everyday life and we thank you for your understanding that we are not equipped to host families with children under 16. We happily recommend our neighbouring hotel Thierseehof in Hinterthiersee.

Local taxes:

The local tax is adjusted every year, and currently comes to €2.00 per person, per night, and is not included in the room prices.

Overnight stay with breakfast:

You are welcome to book an overnight stay with breakfast any time. The rate for board is at a reduced price, less Euro 15,–/person and per day.

Prices for visitors to our hotel guests:

Additional breakfast Euro 20,–/person. Additional dinner depending on the menu approx. € 35,–/person..

Discounts for adults sharing a room with two full-rate guests:

15 % off for the third (or fourth) person

Minimum stays:

At weekends there is a minimum stay from Friday to Sunday. Arrival on Saturday is only possible if you stay 3 or more nights. Around bank holiday weekends there can be longer minimum stays. Over Christmas there is a minimum stay of four nights, over New Year’s Eve there is a minimum stay of seven nights.

Dogs and other pets:

We wish to ask all our guests for their understanding that we do not permit pets at the hotel. We cannot make exceptions even for small dogs.

Non-smokers – Smokers:

All rooms and suites are non-smoking rooms. Please note that due to Austrian laws, all common rooms are non-smoking areas.

Check-In & Check-Out:

The rooms are available to you at 2:30 pm at the latest. As soon as you have checked in to your room, the pool area will also be available to you at your leisure. We kindly ask that you check out by 11:00 am. The Juffing ¾ Nature Board begins on the day of your arrival at 2pm and lasts through breakfast on departure day. On the day of your departure the afternoon snack is not included.

Arrive Early - Stay Late:

Enjoy your stay to the fullest and make the best use of the days you arrive and depart:

  • Breakfast on the day of arrival €20/person
  • Early arrival with breakfast and use of the spa €30/person
  • Early arrival without breakfast and with use of the spa €10/person
  • Late departure without use of room on the day of your departure:
    Use of the spa on the day of your departure means that guests check out of their room by 11:00 and can use the spa until 17:00. Guests who choose this option can also enjoy our afternoon buffet on the day of their departure - we will simply charge €20/person. (Please note: guests must first register at the reception. Changing area and secured luggage storage is available downstairs.)

Taxi transfer:

We charge for the transfer from the station to Hinterthiersee € 30. - per trip. Bus tickets for public transport in the Thierseetal are free for guests.

Underground car park:

For all rooms and suites, a parking space in the underground car park is included in the price – except for the categories Ida, Sonnwend, Zirbe, Pendling 3rd floor (if you book one of these categories you can park your car free of charge in our outdoor car park).

Charging station:

Charging stations for electric cars and Tesla charging stations (Tesla Destination Charging Partner). Charging cars is free.

Room requests:

We are happy to take your room requests regarding a category of room, however a reservation for a specific room or floor cannot be guaranteed.

Payment on site:

We accept the following forms of payment: cash, EC-cards/bank cards, Eurocard, Mastercard and Visa. Other credit cards cannot be accepted.

Our bank details:

S. Juffinger-Konzett KG
Sparkasse Thiersee
IBAN: AT13 2050 6012 0000 0378

Down payment:

As a down payment, 20 % of the arrangement price are charged. We ask you to transfer the down payment until 30 days before arrival to the following bank account:

S. Juffinger-Konzett KG Anzahlungen
Sparkasse Thiersee
IBAN: AT29 2050 6077 0009 1825


With this price list all previous price lists are no longer valid. Prices and offers are subject to change without notice.


The conditions of the Austrian hotel terms and conditions laws apply.

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Kerzenständer auf dem Nachtschrank

Specials at Juffing

Tablets for all rooms and suites

All of our rooms and suites are equipped with guest tablet computers. Our guests can access the internet conveniently and free of charge and book spa treatments from their rooms. With one click you have access to hiking routes, newspapers, the TV schedule, or your email.
We provide a hotel network, which is more easily navigable and more convenient to handle than the download of an external app.

Tea bar in every room

“A bath refreshes the body, a cup of tea the soul…” as they say in Japan. We may not have Japanese silk wallpapers in our rooms, but we have adapted this Japanese wisdom to provide a nice surprise for our guests . But why not combine the two and enjoy a nice bath while sipping a lovely cup of tea in your holiday home-from-home in Tyrol?

Hotel Juffing – wheelchair-friendly

We also do our best to be excellent hosts to guests for whom a barrier-free holiday residence is a decisive factor. Therefore, Juffing Hotel & Spa requested to be checked in the course of the “Barrier-Free Tyrol – Holiday Residences for Wheelchair Users” and was certified as a wheelchair-friendly business: although the hotel is not entirely barrier-free, it certainly is 100% wheelchair-friendly.

For details, please have a look at the quality seal (in german).

Barrier-free buildings are accessible to all people without help. The essential facilities include an entrance that is accessible to everyone, big enough elevators as well as well-lit rooms with much space. All rooms, terraces and restaurants are accessible for the handicapped. However, we opened a new spa area in May 2019. We would like to inform all our guests that the newly built part of the spa is not barrier-free as the yoga room as well as the sauna area (bio sauna, vitality sauna, panorama sauna, plunge pool) can only be reached over five steps. The older part of the spa area (pool, tepidarium, sauna next to the pool, brine steam bath, infrared lounge) is barrier-free. For the new area there was no satisfactory constructional solution without steps. We kindly ask you to consider and excuse this for your holiday decision.