A summary of everything you need to know.
All information relevant to your stay at Hotel Juffing.
To the current situation
the health of all of us is the highest priority. Therefore, our hotel has been closed since 16 March 2020. We take care of all your requests in this exceptional situation. If you have any questions concerning bookings or cancellations you can reach us by phone from Monday to Friday from 8.00 am to 12.00 pm.
At the moment we do not know how long the governmental shutdown will last. Current information about a reopening can be found on our website, Facebook and Instagram as soon as the authorities can clearly see what is right for all of us.
In order to fulfill the trust in our family and to avoid losing 100% of the summer bookings, there are new down payment and cancellation conditions with maximal flexibility for all who have booked with us:
- All bookings for the months April, May, June and July 2020 can be cancelled up to one day before arrival.
- All down payments are handled as follows: Do not transfer any new down payments right now. We will of course not urge any down payments and the bookings will be preserved as optional reservations. Due to the suspension of the cancellation fees you can be sure that you can withdraw from your accommodation contract anytime, also in volatile times.
We do not under any circumstances want to lose you as our guests and ask for your trust so that we can start the summer season as fast as possible, healthy and full of excitement.
COVID-19 causes a constantly changing news situation from the viewpoint of public health, but we do our best to always keep you informed and to support you. Stay healthy and confident. Look well after yourselves and your families. With the best wishes for your health we remain from Hinterthiersee.
Sonja and Elmar with Vici, Leo and Clarissa as well as grandma and grandpa
Relaxation and enjoyment for guests 16 and older:
The Juffing is a place of rest and well-being with a focus on wellness and relaxation. As a hotel for adults, we do not have facilities or equipment for children in our restaurant or swimming areas. Our investments and efforts are geared towards providing the highest level of relaxation as possible for adults seeking a holiday full of rest and recreation. We offer guests more than just a short break from everyday life and we thank you for your understanding that we are not equipped to host families with children under 16. We happily recommend our neighbouring hotel Thierseehof in Hinterthiersee.
The local tax is adjusted every year, and currently comes to €2.00 per person, per night, and is not included in the room prices.
Overnight stay with breakfast:
You are welcome to book an overnight stay with breakfast any time. The rate for board is at a reduced price, less Euro 15,–/person and per day.
Prices for visitors to our hotel guests:
Additional breakfast Euro 20,–/person. Additional dinner depending on the menu approx.
Discounts for adults sharing a room with two full-rate guests:
15 % off for the third (or fourth) person
At weekends there is a minimum stay from Friday to Sunday. Arrival on Saturday is only possible if you stay 3 or more nights. Around bank holiday weekends there can be longer minimum stays. Over Christmas there is a minimum stay of four nights, over New Year’s Eve there is a minimum stay of seven nights.
Dogs and other pets:
We wish to ask all our guests for their understanding that we do not permit pets at the hotel. We cannot make exceptions even for small dogs.
Non-smokers – Smokers:
All rooms and suites are non-smoking rooms. Please note that due to Austrian laws, all common rooms are non-smoking areas.
Check-In & Check-Out:
The rooms are available to you at 2:30 pm at the latest. As soon as you have checked in to your room, the pool area will also be available to you at your leisure. We kindly ask that you check out by 11:00 am. The Juffing ¾ Nature Board begins on the day of your arrival at 2pm and lasts through breakfast on departure day. On the day of your departure the afternoon snack is not included.
Arrive Early - Stay Late:
Enjoy your stay to the fullest and make the best use of the days you arrive and depart:
- Breakfast on the day of arrival €20/person
- Early arrival with breakfast and use of the spa €30/person
- Early arrival without breakfast and with use of the spa €10/person
- Late departure without use of room on the day of your departure:
Use of the spa on the day of your departure means that guests check out of their room by 11:00 and can use the spa until 17:00. Guests who choose this option can also enjoy our afternoon buffet on the day of their departure - we will simply charge €20/person. (Please note: guests must first register at the reception. Changing area and secured luggage storage is available downstairs.)
We charge for the transfer from the station to Hinterthiersee € 30. - per trip. Bus tickets for public transport in the Thierseetal are free for guests.
Underground car park:
For all rooms and suites, a parking space in the underground car park is included in the price – except for the categories Ida, Sonnwend, Zirbe, Pendling 3rd floor (if you book one of these categories you can park your car free of charge in our outdoor car park).
Charging stations for electric cars and Tesla charging stations (Tesla Destination Charging Partner). Charging cars is free.
We are happy to take your room requests regarding a category of room, however a reservation for a specific room or floor cannot be guaranteed.
Something unexpected can always come up before your arrival (please inform us in writing if you cannot make your holiday as planned). First and foremost we will make every effort to re-let the rooms so that you will not be charged a cancellation fee. In the event of us being unable to re-let the room we are partners with European Travel Insurance. We recommend that you take out travel cancellation insurance. You can take out your travel cancellation insurance online by going directly to www.europaeische.at and paying online with your credit card. If you would rather pay by bank transfer just let us know, and we will send you the bank necessary payment slip by post or fax.
The details of § 5 Withdrawal from the Accommodation Contract - Cancellation Fees have been replaced by our own cancellation fees:
Cancellation Policy at Juffing:
- up to 30 days before your check in date no charge
- up to 14 days before your date of arrival 50 % of ¾ board rate
- within 13 days of your arrival date 70 % of ¾ board rate
- Late arrival/early departure 80 % of ¾ board rate
Payment on site:
We accept the following forms of payment: cash, EC-cards/bank cards, Eurocard, Mastercard and Visa. Other credit cards cannot be accepted.
Our bank details:
S. Juffinger-Konzett KG
IBAN: AT13 2050 6012 0000 0378
As a down payment, 20 % of the arrangement price are charged. We ask you to transfer the down payment until 30 days before arrival to the following bank account:
S. Juffinger-Konzett KG Anzahlungen
IBAN: AT29 2050 6077 0009 1825
With this price list all previous price lists are no longer valid. Prices and offers are subject to change without notice.
The conditions of the Austrian hotel terms and conditions laws apply.
Specials at Juffing
Tablets for all rooms and suites
All of our rooms and suites are equipped with guest tablet computers. Our guests can access the internet conveniently and free of charge and book spa treatments from their rooms. With one click you have access to hiking routes, newspapers, the TV schedule, or your email.
We provide a hotel network, which is more easily navigable and more convenient to handle than the download of an external app.
Tea bar in every room
“A bath refreshes the body, a cup of tea the soul…” as they say in Japan. We may not have Japanese silk wallpapers in our rooms, but we have adapted this Japanese wisdom to provide a nice surprise for our guests . But why not combine the two and enjoy a nice bath while sipping a lovely cup of tea in your holiday home-from-home in Tyrol?
Hotel Juffing – wheelchair-friendly
We also do our best to be excellent hosts to guests for whom a barrier-free holiday residence is a decisive factor. Therefore, Juffing Hotel & Spa requested to be checked in the course of the “Barrier-Free Tyrol – Holiday Residences for Wheelchair Users” and was certified as a wheelchair-friendly business: although the hotel is not entirely barrier-free, it certainly is 100% wheelchair-friendly.
For details, please have a look at the quality seal (in german).
Barrier-free buildings are accessible to all people without help. The essential facilities include an entrance that is accessible to everyone, big enough elevators as well as well-lit rooms with much space. All rooms, terraces and restaurants are accessible for the handicapped. However, we opened a new spa area in May 2019. We would like to inform all our guests that the newly built part of the spa is not barrier-free as the yoga room as well as the sauna area (bio sauna, vitality sauna, panorama sauna, plunge pool) can only be reached over five steps. The older part of the spa area (pool, tepidarium, sauna next to the pool, brine steam bath, infrared lounge) is barrier-free. For the new area there was no satisfactory constructional solution without steps. We kindly ask you to consider and excuse this for your holiday decision.